We want you to be confident in your IELTSBase subscription. This policy explains when refunds are available.
7-day money-back guarantee
If you upgrade to Pro and aren't satisfied, request a refund within 7 days of payment for a full refund — no questions asked.
How to request
Email support@ieltsbase.app from your account email with the subject "Refund request". Refunds are processed within 5–7 business days to the original payment method.
Exclusions
- Refunds are not available beyond 7 days of payment.
- Accounts found to violate our Terms of Service are not eligible.
Contact
support@ieltsbase.app